Section_NN1 43.82_MC of_IO the_AT Commission_NN1 's_GE rules_NN2 requires_VVZ U.S.-international_JJ facilities-based_JJ common_JJ carriers_NN2 to_TO file_VVI an_AT1 international_JJ circuit_NN1 status_NN1 report_NN1 by_II March_NPM1 31_MC each_DD1 year_NNT1 for_IF circuits_NN2 used_VMK to_TO provide_VVI international_JJ services_NN2 as_II21 of_II22 December_NPM1 31_MC of_IO the_AT preceding_JJ year_NNT1 ._. 
(_( Non-common_JJ carriers_NN2 are_VBR not_XX required_VVN by_II section_NN1 43.82_MC to_TO report_VVI their_APPGE circuits_NN2 ._. )_) 
The_AT detailed_JJ filing_NN1 requirements_NN2 are_VBR set_VVN forth_RR in_II the_AT Manual_NN1 for_IF Filing_VVG Section_NN1 43.82_MC Circuit_NN1 Status_NN1 Data_NN ,_, which_DDQ is_VBZ available_JJ on_II the_AT Commission_NN1 's_GE Web_NN1 site_NN1 at_II http_NNU :_: ._. 
This_DD1 report_NN1 summarizes_VVZ the_AT Commission_NN1 staff_NN review_VV0 and_CC analysis_NN1 of_IO the_AT information_NN1 provided_VVN to_II the_AT Commission_NN1 by_II carriers_NN2 pursuant_II21 to_II22 Section_NN1 43.82_MC ._. 
Some_DD carriers_NN2 request_VV0 confidential_JJ treatment_NN1 of_IO information_NN1 submitted_VVD ._. 
The_AT information_NN1 in_II this_DD1 report_NN1 is_VBZ presented_VVN in_II aggregated_JJ form_NN1 for_IF public_JJ use_NN1 ._. 
This_DD1 information_NN1 filed_VVN by_II each_DD1 carrier_NN1 also_RR serves_VVZ as_II a_AT1 database_NN1 for_IF determining_VVG and_CC monitoring_VVG the_AT payments_NN2 that_CST the_AT Commission_NN1 is_VBZ required_VVN to_TO collect_VVI (_( i.e._REX ,_, annual_JJ regulatory_JJ fees_NN2 on_II active_JJ 64_MC Kbps-equivalent_JJ international_JJ circuits_NN2 )_) ._. 
All_DB U.S.-international_JJ facilities-based_JJ common_JJ carriers_NN2 are_VBR required_VVN to_TO file_VVI circuit_NN1 status_NN1 information_NN1 showing_VVG both_RR activated_VVN (_( in-service_JJ )_) and_CC idle_JJ (_( available_JJ but_CCB not_XX in-service_JJ )_) capacity_NN1 ._. 
Although_CS carriers_NN2 measure_VV0 units_NN2 of_IO circuit_NN1 capacity_NN1 at_II E-16_FO and_CC STM-17_MC levels_NN2 ,_, all_DB services_NN2 are_VBR reported_VVN in_II 64_MC Kbps-equivalent_JJ circuits_NN2 ,_, the_AT minimum_JJ measurable_JJ unit_NN1 to_TO accommodate_VVI carriers_NN2 that_CST have_VH0 low_JJ traffic_NN1 volumes_NN2 and_CC therefore_RR can_VM not_XX report_VVI by_II large_JJ capacity_NN1 units_NN2 with_II31 respect_II32 to_II33 any_DD particular_JJ country_NN1 ._. 
Carriers_NN2 also_RR measure_VV0 bandwidth_NN1 of_IO international_JJ transmission_NN1 capacity_NN1 at_II substantially_RR higher_JJR levels_NN2 (_( i.e._REX ,_, gigabits_VVZ per_II second_NNT1 (_( Gbps_NP1 )_) and_CC terabits_NN2 (_( Tbps_NP1 )_) )_) ._. 
In_II Table_NN1 7_MC (_( a_AT1 supplemental_JJ table_NN1 which_DDQ shows_VVZ capacity_NN1 data_NN for_IF trans-oceanic_JJ fiber_NN1 optic_NN1 cables_NN2 that_CST is_VBZ not_XX filed_VVN by_II cable_NN1 operators_NN2 for_IF purposes_NN2 of_IO section_NN1 43.82_MC ,_, but_CCB is_VBZ included_VVN in_II this_DD1 report_NN1 for_IF reference_NN1 purposes_NN2 )_) we_PPIS2 have_VH0 stated_VVN the_AT cable_NN1 capacity_NN1 in_II 2007-2010_MCMC in_II Gbps_NP1 as_II31 well_II32 as_II33 64_MC Kbps_NP1 circuit_NN1 units_NN2 to_TO reflect_VVI industry_NN1 convention_NN1 ._. 
We_PPIS2 used_VVD the_AT following_JJ standard_JJ conversion_NN1 ratio_NN1 :_: 1_MC1 Gbps_NP1 =_FO 12,096_MC 64_MC Kbps_NP1 circuits_NN2 ._. 
Data_NN Presentation_NN1 The_AT services_NN2 covered_VVN by_II this_DD1 report_NN1 include_VV0 International_JJ Message_NN1 Telephone_NN1 Service_NN1 (_( IMTS_NP2 )_) (_( switched_JJ voice_NN1 )_) ,_, International_JJ Private_JJ Line_NN1 Service_NN1 (_( IPLS_NP2 )_) (_( including_II voice_NN1 and_CC data_NN )_) and_CC Miscellaneous_JJ or_CC Other_JJ International_JJ Services_NN2 (_( including_II data_NN services_NN2 other_II21 than_II22 private_JJ line_NN1 service_NN1 )_) provided_VVD on_II a_AT1 common_JJ carrier_NN1 basis_NN1 ._. 
The_AT aggregated_JJ data_NN listed_VVN in_II this_DD1 report_NN1 reflects_VVZ all_DB of_IO the_AT submitted_JJ information_NN1 ,_, including_II information_NN1 from_II carriers_NN2 requesting_VVG confidential_JJ treatment_NN1 ._. 
Supplementary_JJ Data_NN Table_NN1 7_MC lists_VVZ all_DB operational_JJ and_CC planned_VVD new_JJ trans-oceanic_JJ fiber_NN1 optic_NN1 cables_NN2 ,_, both_RR common_JJ carrier_NN1 and_CC non-common_JJ carrier_NN1 cables_NN2 ,_, in_II 64_MC Kbps_NP1 units_NN2 from_II 1995_MC to_II 2010_MC (_( and_CC in_II Gbps_NP1 from_II 2007_MC to_II 2010_MC )_) ,_, as_CSA derived_VVN from_II cable_NN1 landing_NN1 license_NN1 applications_NN2 and_CC updated_JJ capacity_NN1 information_NN1 from_II cable_NN1 operators_NN2 ._. 
In_II 2007_MC ,_, U.S._NP1 carriers_NN2 reported_VVD active_JJ and_CC idle_JJ circuits_NN2 for_IF the_AT trans-Atlantic_JJ region_NN1 (_( regions_NN2 1_MC1 ,_, 2_MC ,_, 3_MC ,_, and_CC 9_MC )_) that_DD1 was_VBDZ a_AT1 6.8_MC percent_NNU decrease_NN1 from_II the_AT circuits_NN2 reported_VVN in_II 2006_MC ._. 
The_AT reported_JJ trans-Atlantic_JJ region_NN1 circuits_NN2 for_IF 2007_MC accounted_VVD for_IF 9.4_MC percent_NNU of_IO the_AT total_JJ available_JJ cable_NN1 capacity_NN1 ._. 
In_II the_AT Americas_NP2 region_NN1 (_( regions_NN2 4_MC ,_, 5_MC ,_, and_CC 6_MC )_) ,_, the_AT reported_JJ active_JJ and_CC idle_JJ cable_NN1 capacity_NN1 accounted_VVN for_IF 18.8_MC percent_NNU of_IO the_AT total_JJ available_JJ cable_NN1 capacity_NN1 ._. 
In_II the_AT trans-Pacific_JJ region_NN1 (_( regions_NN2 7_MC and_CC 8_MC )_) ,_, the_AT reported_JJ active_JJ and_CC idle_JJ cable_NN1 capacity_NN1 accounted_VVN for_IF 7.1_MC percent_NNU of_IO the_AT total_JJ available_JJ cable_NN1 capacity_NN1 ._. 
The_AT reported_JJ activated_JJ circuits_NN2 as_II a_AT1 percentage_NN1 of_IO total_JJ available_JJ circuits_NN2 for_IF the_AT three_MC regions_NN2 (_( i.e._REX ,_, trans-Atlantic_JJ ,_, Americas_NP2 ,_, and_CC trans-Pacific_JJ regions_NN2 )_) are_VBR also_RR included_VVN in_II Table_NN1 7_MC ._. 
Overall_RR ,_, the_AT total_NN1 reported_VVD active_JJ circuits_NN2 accounted_VVN for_IF 5.4_MC percent_NNU of_IO total_JJ available_JJ U.S.-bounded_JJ capacity_NN1 in_II all_DB three_MC Ocean_NN1 regions._NNU 1_MC1 ._. 
Section_NN1 623_MC (_( k_ZZ1 )_) of_IO the_AT Communications_NN2 Act_VV0 ,_, as_CSA amended_VVN by_II the_AT Cable_NN1 Television_NN1 Consumer_NN1 Protection_NN1 and_CC Competition_NN1 Act_NN1 of_IO 1992_MC (_( "_" Cable_NN1 Act_NN1 "_" )_) ,_, requires_VVZ the_AT Commission_NN1 to_TO publish_VVI a_AT1 statistical_JJ report_NN1 on_II average_JJ rates_NN2 charged_VVN for_IF the_AT basic_JJ cable_NN1 service_NN1 and_CC cable_NN1 programming_NN1 service_NN1 tiers_NN2 ,_, and_CC cable_NN1 equipment_NN1 ._. 
The_AT Cable_NN1 Act_NN1 also_RR requires_VVZ the_AT Commission_NN1 to_TO compare_VVI the_AT average_JJ rates_NN2 of_IO cable_NN1 operators_NN2 subject_II21 to_II22 "_" effective_JJ competition_NN1 ,_, "_" as_CSA identified_VVN through_II specific_JJ adjudications_NN2 ,_, with_IW those_DD2 of_IO cable_NN1 operators_NN2 that_CST have_VH0 not_XX been_VBN found_VVN subject_II21 to_II22 effective_JJ competition_NN1 ._. 
The_AT key_JJ findings_NN2 are_VBR presented_VVN below._RG 2_MC ._. 
Averages_NN2 for_IF all_DB communities_NN2 ._. 
The_AT average_JJ monthly_JJ price_NN1 of_IO expanded_JJ basic_JJ service_NN1 (_( the_AT combined_JJ price_NN1 of_IO basic_JJ cable_NN1 service_NN1 and_CC cable_NN1 programming_NN1 service_NN1 )_) increased_VVD by_II 3.9_MC percent_NNU over_II the_AT 12_MC months_NNT2 ending_VVG January_NPM1 1_MC1 ,_, 2006_MC ;_; by_II 4.6_MC percent_NNU over_II the_AT 12_MC months_NNT2 ending_VVG January_NPM1 1_MC1 ,_, 2007_MC ;_; and_CC by_II 5.0_MC percent_NNU over_II the_AT 12_MC months_NNT2 ending_VVG January_NPM1 1_MC1 ,_, 2008_MC ._. 
Chart_VV0 1_MC1 below_RL shows_VVZ the_AT trend_NN1 in_II cable_NN1 prices_NN2 from_II 1995_MC to_II 2008_MC ._. 
Over_II this_DD1 13-year_NNT1 period_NN1 ,_, the_AT price_NN1 of_IO expanded_JJ basic_JJ service_NN1 has_VHZ grown_VVN from_II $22.35_NNU to_II $49.65_NNU ,_, an_AT1 increase_NN1 of_IO 122.1_MC percent_NNU ,_, compared_VVN with_IW an_AT1 increase_NN1 in_II the_AT Consumer_NN1 Price_NN1 Index_NN1 of_IO 38.4_MC percent_NNU over_II the_AT same_DA period._NNU 3_MC ._. 
Cable_NN1 prices_NN2 decrease_VV0 substantially_RR when_CS a_AT1 second_MD wireline_NN1 cable_NN1 operator_NN1 enters_VVZ the_AT market_NN1 ._. 
It_PPH1 does_VDZ not_XX appear_VVI from_II these_DD2 results_NN2 that_CST DBS_NP1 effectively_RR constrains_VVZ cable_NN1 prices_NN2 ._. 
Thus_RR ,_, in_II the_AT large_JJ number_NN1 of_IO communities_NN2 in_II which_DDQ there_EX has_VHZ been_VBN a_AT1 finding_NN1 that_CST the_AT statutory_JJ test_NN1 for_IF effective_JJ competition_NN1 has_VHZ been_VBN met_VVN due_II21 to_II22 the_AT presence_NN1 of_IO DBS_NP1 service_NN1 ,_, competition_NN1 does_VDZ not_XX appear_VVI to_TO be_VBI restraining_VVG price_NN1 as_CSA it_PPH1 does_VDZ in_II the_AT small_JJ number_NN1 of_IO communities_NN2 with_IW a_AT1 second_MD cable_NN1 operator_NN1 as_CSA reflected_VVN in_II Chart_NN1 1-a_AT1 below_RL ._. 
Prices_NN2 were_VBDR 15.5_MC percent_NNU lower_JJR as_II21 of_II22 January_NPM1 1_MC1 ,_, 2006_MC ;_; 10.3_MC percent_NNU lower_JJR as_II21 of_II22 January_NPM1 1_MC1 ,_, 2007_MC ;_; and_CC 10.1_MC percent_NNU lower_JJR as_II21 of_II22 January_NPM1 1_MC1 ,_, 2008_MC in_II communities_NN2 served_VVN by_II a_AT1 second_MD cable_NN1 operator_NN1 than_CSN they_PPHS2 were_VBDR in_II noncompetitive_JJ communities._NNU 4_MC ._. 
Competition_NN1 from_II DBS_NP1 does_VDZ not_XX appear_VVI to_TO constrain_VVI expanded_JJ basic_JJ cable_NN1 prices_NN2 --_JJ average_JJ prices_NN2 were_VBDR slightly_RR higher_JJR as_II21 of_II22 January_NPM1 1_MC1 ,_, 2006_MC ;_; about_II the_AT same_DA as_CSA of_IO January_NPM1 1_MC1 ,_, 2007_MC ;_; and_CC about_RG 2.2_MC percent_NNU lower_JJR as_II21 of_II22 January_NPM1 1_MC1 ,_, 2008_MC ,_, in_II communities_NN2 where_RRQ competition_NN1 from_II DBS_NP1 was_VBDZ the_AT basis_NN1 for_IF relieving_VVG a_AT1 cable_NN1 operator_NN1 from_II rate_NN1 regulation_NN1 than_CSN they_PPHS2 were_VBDR in_II noncompetitive_JJ communities._NNU 5_MC ._. 
Recent_JJ experience_NN1 in_II Hong_NP1 Kong_NP1 provides_VVZ further_JJR evidence_NN1 that_CST wireline_VV0 competition_NN1 constrains_VVZ cable_NN1 bills_NN2 ._. 
Between_II 1995_MC and_CC 2002_MC ,_, cable_NN1 bills_NN2 for_IF subscribers_NN2 of_IO the_AT leading_JJ cable_NN1 service_NN1 provider_NN1 ,_, "_" i-Cable_NN1 "_" ,_, grew_VVD at_II a_AT1 rate_NN1 6.5_MC times_NNT2 faster_RRR than_CSN prices_NN2 for_IF other_JJ goods_NN2 ._. 
Cable_NN1 prices_NN2 began_VVD falling_VVG ,_, however_RR ,_, when_CS competitor_NN1 "_" now_RT TV_NN1 "_" entered_VVD the_AT market_NN1 in_II 2003_MC ._. 
Between_II 2004_MC and_CC 2007_MC ,_, i-Cable_NN1 's_GE average_JJ revenue_NN1 per_II user_NN1 declined_VVD 32.9_MC percent_NNU ._. 
Hong_NP1 Kong_NP1 's_GE wireline_NN1 competition_NN1 has_VHZ also_RR furthered_VVN a_JJ31 la_JJ32 carte_JJ33 offerings_NN2 ._. 
When_RRQ now_RT TV_NN1 entered_VVD the_AT MVPD_NP1 market_NN1 in_II 2003_MC ,_, it_PPH1 offered_VVD a_JJ31 la_JJ32 carte_JJ33 channels_NN2 and_CC currently_RR offers_VVZ 29_MC free_JJ channels_NN2 and_CC 17_MC a_JJ31 la_JJ32 carte_JJ33 channels_NN2 ._. 
In_II response_NN1 ,_, in_II 2005_MC ,_, i-Cable_NN1 began_VVD offering_VVG theme_NN1 packages_NN2 ._. 
In_II Singapore_NP1 ,_, wireline_VV0 competition_NN1 had_VHD a_AT1 similar_JJ effect_NN1 on_II a_JJ31 la_JJ32 carte_JJ33 offerings_NN2 ._. 
In_II 2007_MC ,_, SingTel_NP1 entered_VVD the_AT MVPD_NP1 market_NN1 in_II competition_NN1 with_IW incumbent_JJ StarHub_NN1 ._. 
SingTel_NP1 's_GE entry_NN1 into_II the_AT market_NN1 included_VVD a_RR31 la_RR32 carte_RR33 pay_VV0 TV_NN1 options_NN2 ._. 
In_II response_NN1 ,_, StarHub_NP1 began_VVD offering_VVG more_RGR varied_JJ bundled_JJ options_NN2 including_II a_AT1 Flexiwatch_NN1 plan_NN1 which_DDQ allows_VVZ customers_NN2 that_CST do_VD0 n't_XX watch_VVI much_DA1 television_NN1 to_TO purchase_VVI individual_JJ channels_NN2 for_IF as_RG little_DA1 as_CSA three_MC days_NNT2 a_AT1 month._NNU 6_MC ._. 
Differences_NN2 between_II noncompetitive_JJ communities_NN2 and_CC communities_NN2 relieved_VVN from_II basic-tier_JJ rate_NN1 regulation_NN1 ._. 
Over_II the_AT year_NNT1 ending_VVG January_NPM1 1_MC1 ,_, 2006_MC ,_, prices_NN2 increased_VVN at_II the_AT same_DA rate_NN1 --_NN1 3.9_MC percent_NNU --_NN1 for_IF both_DB2 groups_NN2 of_IO cable_NN1 operators_NN2 ,_, those_DD2 relieved_VVN from_II rate_NN1 regulation_NN1 of_IO their_APPGE basic_JJ tier_NN1 (_( i.e._REX ,_, those_DD2 whom_PNQO the_AT Commission_NN1 has_VHZ found_VVN face_VV0 "_" effective_JJ competition_NN1 "_" in_II their_APPGE service_NN1 areas_NN2 )_) and_CC those_DD2 serving_VVG noncompetitive_JJ communities_NN2 (_( i.e._REX ,_, those_DD2 for_IF whom_PNQO no_AT effective_JJ competition_NN1 finding_NN1 exists_VVZ )_) ._. 
For_IF the_AT years_NNT2 ending_VVG January_NPM1 1_MC1 ,_, 2007_MC and_CC January_NPM1 1_MC1 ,_, 2008_MC ,_, prices_NN2 increased_VVN by_II 6.1_MC percent_NNU and_CC 4.1_MC percent_NNU ,_, respectively_RR ,_, for_IF the_AT group_NN1 relieved_VVN from_II rate_NN1 regulation_NN1 and_CC by_II 4.3_MC percent_NNU and_CC 5.2_MC percent_NNU for_IF the_AT noncompetitive_JJ group._NNU 7_MC ._. 
As_II21 of_II22 January_NPM1 1_MC1 ,_, 2006_MC ;_; January_NPM1 1_MC1 ,_, 2007_MC ;_; and_CC January_NPM1 1_MC1 ,_, 2008_MC ,_, cable_NN1 operators_NN2 on_II average_NN1 charged_VVD $45.26_NNU ,_, $47.27_NNU ,_, and_CC $49.65_NNU ,_, respectively_RR ,_, per_II month_NNT1 for_IF expanded_JJ basic_JJ programming_NN1 service_NN1 ._. 
As_II21 of_II22 the_AT same_DA three_MC dates_NN2 ,_, cable_NN1 operators_NN2 granted_VVD relief_NN1 from_II rate_NN1 regulation_NN1 charged_VVD an_AT1 average_NN1 of_IO $43.70_NNU ,_, $46.28_NNU ,_, and_CC $48.19_NNU ,_, respectively_RR ,_, per_II month_NNT1 for_IF those_DD2 services_NN2 ,_, and_CC operators_NN2 serving_VVG noncompetitive_JJ communities_NN2 charged_VVN on_II average_JJ $45.48_NNU ,_, $47.49_NNU ,_, and_CC $49.97_NNU per_II month_NNT1 ._. 
Thus_RR ,_, cable_NN1 operators_NN2 granted_VVD relief_NN1 from_II rate_NN1 regulation_NN1 continue_VV0 to_TO exhibit_VVI lower_JJR expanded_JJ basic_JJ prices_NN2 --_NN1 on_II average_NN1 ,_, 3.9_MC percent_NNU lower_JJR as_II21 of_II22 January_NPM1 1_MC1 ,_, 2006_MC ;_; 2.6_MC percent_NNU lower_JJR as_II21 of_II22 January_NPM1 1_MC1 ,_, 2007_MC ;_; and_CC 3.6_MC percent_NNU lower_JJR as_II21 of_II22 January_NPM1 1_MC1 ,_, 2008_MC --_JJ than_CSN cable_NN1 operators_NN2 that_CST serve_VV0 noncompetitive_JJ communities_NN2 ._. 
This_DD1 report_NN1 tracks_VVZ the_AT top_JJ subject_NN1 areas_NN2 for_IF consumer_NN1 inquiries_NN2 and_CC complaints_NN2 received_VVN during_II the_AT 1st_MD quarter_NN1 of_IO calendar_NN1 year_NNT1 2009_MC and_CC processed_VVN by_II the_AT Consumer_NN1 &;_NULL Governmental_JJ Affairs_NN2 Bureau_NN1 (_( CGB_NP1 )_) ._. 
Inquiries_NN2 are_VBR defined_VVN as_CSA correspondence_NN1 or_CC communications_NN2 received_VVN at_II the_AT Commission_NN1 from_II individuals_NN2 seeking_VVG information_NN1 on_II matters_NN2 under_II the_AT FCC_NP1 's_GE jurisdiction_NN1 ._. 
An_AT1 informal_JJ consumer_NN1 complaint_NN1 is_VBZ defined_VVN as_II a_AT1 communication_NN1 received_VVN at_II CGB_NP1 's_GE Consumer_NN1 Centers_NN2 either_RR via_II postal_JJ mail_NN1 ,_, fax_VV0 ,_, electronic_JJ mail_NN1 (_( e-mail_NN1 )_) ,_, internet_NN1 ,_, or_CC telephone_NN1 from_II or_CC on_II31 behalf_II32 of_II33 an_AT1 individual_JJ that_CST :_: (_( i_ZZ1 )_) identifies_VVZ a_AT1 particular_JJ entity_NN1 under_II the_AT FCC_NP1 's_GE jurisdiction_NN1 ;_; (_( ii_MC )_) alleges_VVZ harm_NN1 or_CC injury_NN1 ;_; and_CC (_( iii_MC )_) seeks_VVZ relief._NNU 2009_MC First_MD Quarter_NN1 Inquiries_NN2 ._. 
During_II this_DD1 quarter_NN1 ,_, the_AT total_JJ number_NN1 of_IO inquiries_NN2 for_IF all_DB four_MC reported_JJ categories_NN2 increased_VVN more_RRR than_CSN 10%_NNU ,_, from_II 221,419_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC to_II 245,505_MC in_II the_AT 1st_MD quarter_NN1 of_IO 2009_MC ._. 
Notably_RR ,_, the_AT number_NN1 of_IO Radio_NN1 and_CC Television_NN1 Broadcasting_NN1 inquiries_NN2 increased_VVN more_RRR than_CSN 19%_NNU ,_, from_II 180,949_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC to_II 215,928_MC in_II the_AT 1st_MD quarter_NN1 of_IO 2009_MC ._. 
The_AT bulk_NN1 of_IO the_AT Radio_NN1 and_CC Television_NN1 Broadcasting_NN1 inquiries_NN2 ,_, i.e._REX ,_, more_RRR than_CSN 55%_NNU ,_, pertained_VVD to_II Digital_JJ Television_NN1 Issues_NN2 ._. 
Wireline_VV0 inquiries_NN2 decreased_VVD 41%_NNU from_II 21,355_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC to_II 12,568_MC in_II the_AT 1st_MD quarter_NN1 of_IO 2009_MC ._. 
Telephone_VV0 Consumer_NN1 Protection_NN1 Act_NN1 (_( TCPA_NP1 )_) inquiries_NN2 constituted_VVD 66%_NNU of_IO the_AT inquiries_NN2 in_II this_DD1 category_NN1 ._. 
The_AT number_NN1 of_IO Cable_NN1 and_CC Satellite_NN1 Services_NN2 inquiries_NN2 decreased_VVD more_DAR than_CSN 16%_NNU ,_, as_CSA compared_VVN to_II the_AT 4th_MD quarter_NN1 from_II 15,594_MC to_II 13,017_MC ._. 
Inquiries_NN2 regarding_II Digital_JJ Television_NN1 Issues_NN2 constituted_VVD 53%_NNU of_IO the_AT inquiries_NN2 in_II this_DD1 category_NN1 ._. 
Wireless_NN1 inquiries_NN2 increased_VVD 13%_NNU from_II 3,521_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC to_II 3,992_MC in_II the_AT 1st_MD quarter_NN1 of_IO 2009._MC 2009_MC First_MD Quarter_NN1 Complaints_NN2 ._. 
During_II this_DD1 quarter_NN1 ,_, complaints_NN2 in_II the_AT reported_JJ categories_NN2 increased_VVD over_RG 246%_NNU ,_, from_II 70,836_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC to_II 245,241_MC in_II the_AT 1st_MD quarter_NN1 of_IO 2009_MC ._. 
Most_DAT of_IO the_AT increase_NN1 occurred_VVD between_II the_AT Radio_NN1 and_CC Television_NN1 Broadcasting_NN1 category_NN1 where_RRQ complaints_NN2 increased_VVN from_II 29,108_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC to_II 188,558_MC in_II the_AT 1st_MD quarter_NN1 of_IO 2009_MC ,_, and_CC the_AT Wireline_NP1 Telecommunications_NN2 category_NN1 ,_, where_CS complaints_NN2 increased_VVN from_II 27,160_MC in_II the_AT 4th_MD quarter_NN1 to_II 36,427_MC in_II the_AT 1st_MD quarter_NN1 ._. 
Cable_NN1 &;_NULL Satellite_NN1 Services_NN2 complaints_NN2 increased_VVD 96%_NNU from_II 2,097_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC to_II 4,114_MC in_II the_AT 1st_MD quarter_NN1 of_IO 2009_MC ._. 
Wireless_NN1 complaints_NN2 increased_VVD over_RG 29%_NNU from_II 12,464_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC to_II 16,142_MC in_II the_AT 1st_MD quarter_NN1 of_IO 2009_MC ._. 
TCPA_NP1 issues_NN2 comprised_VVD 73%_NNU of_IO the_AT complaints_NN2 in_II this_DD1 category_NN1 ._. 
Wireline_VV0 complaints_NN2 increased_VVN by_II 34%_NNU in_II the_AT 1st_MD quarter_NN1 of_IO 2009_MC to_II 36,427_MC from_II 27,160_MC in_II the_AT 4th_MD quarter_NN1 of_IO 2008_MC ._. 
Telephone_VV0 Consumer_NN1 Protection_NN1 Act_NN1 --_JJ Other_JJ Issues_NN2 ,_, Telephone_VV0 Consumer_NN1 Protection_NN1 Act_NN1 --_NN1 Do_VD0 Not_XX Call_VV0 List_NN1 and_CC Telephone_VV0 Consumer_NN1 Protection_NN1 Act_NN1 --_JJ Unsolicited_JJ Fax_NN1 ranked_VVN as_II the_AT top_JJ categories_NN2 of_IO wireline_NN1 complaints_NN2 and_CC when_CS combined_VVN ,_, totaled_VVD nearly_RR 87%_NNU of_IO the_AT wireline-related_JJ complaints_NN2 in_II the_AT reported_JJ sub-categories_NN2 ._. 
The_AT Commission_NN1 receives_VVZ many_DA2 inquiries_NN2 and_CC complaints_NN2 that_CST do_VD0 not_XX involve_VVI violations_NN2 of_IO the_AT Communications_NN2 Act_VV0 ,_, or_CC a_AT1 rule_NN1 or_CC order_NN1 of_IO the_AT Commission_NN1 ._. 
The_AT existence_NN1 of_IO a_AT1 complaint_NN1 does_VDZ not_XX necessarily_RR indicate_VVI wrongdoing_NN1 by_II the_AT company_NN1 at_II issue_NN1 ._. 
The_AT quarterly_JJ report_NN1 on_II informal_JJ consumer_NN1 inquiries_NN2 and_CC complaints_NN2 release_VV0 can_VM be_VBI viewed_VVN at_II :_: CABLE_NN1 &;_NULL SATELLITE_NN1 SERVICES_NN2 Billing_NP1 &;_NULL Rates_VVZ Issues_NN2 :_: Complaints/inquiries_NN2 concerning_II billing_NN1 matters_NN2 and_CC the_AT rates_NN2 charged_VVN for_IF cable_NN1 programming_NN1 service_NN1 (_( or_CC expanded_JJ basic_JJ )_) tier_NN1 on_II a_AT1 cable_NN1 system_NN1 or_CC satellite_NN1 services_NN2 Carrier_NN1 Marketing_NN1 &;_NULL Advertising_NN1 :_: Complaints/inquiries_NN2 regarding_II advertising_NN1 and_CC marketing_NN1 practices_NN2 of_IO carriers_NN2 including_II alleged_JJ misrepresentations_NN2 Digial_JJ Television_NN1 Issues_NN2 :_: Complaints/inquiries_NN2 concerning_II digital_JJ TV_NN1 service_NN1 or_CC the_AT transition_NN1 to_II digital_JJ TV_NN1 Programming_NN1 Issues_NN2 :_: Complaints/inquiries_NN2 regarding_II program_NN1 content_NN1 or_CC the_AT choice_NN1 of_IO channels_NN2 or_CC programs_NN2 available_JJ to_II subscribers_NN2 Satellite_NN1 Home_NN1 Viewer_NN1 Improvement_NN1 Act_NN1 (_( SHVIA_NP1 )_) Issues_NN2 :_: Complaints/inquiries_NN2 regarding_II SHVIA_NP1 issues_NN2 Service_VV0 Related_JJ Issues_NN2 :_: Complaints/inquiries_NN2 about_II the_AT quality_NN1 of_IO service_NN1 provided_VVN by_II cable_NN1 operators_NN2 or_CC satellite_NN1 programming_NN1 distributors_NN2 
