Description_NN1 of_IO Business_NN1 The_AT company_NN1 creates_VVZ business_NN1 value_NN1 for_IF clients_NN2 and_CC solves_VVZ business_NN1 problems_NN2 through_II integrated_JJ solutions_NN2 that_CST leverage_NN1 information_NN1 technology_NN1 and_CC deep_JJ knowledge_NN1 of_IO business_NN1 processes_NN2 ._. 
IBM_NP1 solutions_NN2 typically_RR create_VV0 value_NN1 by_II reducing_VVG a_AT1 client_NN1 's_GE operational_JJ costs_NN2 or_CC by_II enabling_VVG new_JJ capabilities_NN2 that_CST generate_VV0 revenue_NN1 ._. 
These_DD2 solutions_NN2 draw_VV0 from_II an_AT1 industry_NN1 leading_JJ portfolio_NN1 of_IO consulting_NN1 ,_, delivery_NN1 and_CC implementation_NN1 services_NN2 ,_, enterprise_NN1 software_NN1 ,_, systems_NN2 and_CC financing_NN1 ._. 
Strategy_NN1 Despite_II the_AT volatility_NN1 of_IO the_AT information_NN1 technology_NN1 (_( IT_NN1 )_) industry_NN1 over_II the_AT past_JJ decade_NNT1 ,_, IBM_NP1 has_VHZ consistently_RR delivered_VVN superior_JJ performance_NN1 ,_, with_IW a_AT1 steady_JJ track_NN1 record_NN1 of_IO sustained_JJ earnings_NN2 per_II share_NN1 growth_NN1 ._. 
The_AT company_NN1 has_VHZ shifted_VVN its_APPGE business_NN1 mix_NN1 ,_, exiting_VVG commoditized_JJ segments_NN2 while_CS increasing_VVG its_APPGE presence_NN1 in_II higher-value_JJ areas_NN2 such_II21 as_II22 services_NN2 ,_, software_NN1 and_CC integrated_JJ solutions_NN2 ._. 
As_II part_NN1 of_IO this_DD1 shift_NN1 ,_, the_AT company_NN1 has_VHZ acquired_VVN over_RG 100_MC companies_NN2 this_DD1 past_JJ decade_NNT1 ,_, complementing_VVG and_CC scaling_VVG its_APPGE portfolio_NN1 of_IO products_NN2 and_CC offerings_NN2 ._. 
IBM_NP1 's_GE clear_JJ strategy_NN1 has_VHZ enabled_VVN steady_JJ results_NN2 in_II core_NN1 business_NN1 areas_NN2 ,_, while_CS expanding_VVG its_APPGE offerings_NN2 and_CC addressable_JJ markets_NN2 ._. 
The_AT key_JJ tenets_NN2 of_IO this_DD1 strategy_NN1 are_VBR :_: Deliver_VV0 value_NN1 to_II enterprise_NN1 clients_NN2 through_II integrated_JJ business_NN1 and_CC IT_NN1 innovation_NN1 Build/expand_VV0 strong_JJ positions_NN2 in_II growth_NN1 initiatives_NN2 Shift_VV0 the_AT business_NN1 mix_NN1 to_II higher-value_JJ software_NN1 and_CC services_NN2 Become_VV0 the_AT premier_NN1 globally_RR integrated_JJ enterprise_NN1 These_DD2 priorities_NN2 reflect_VV0 a_AT1 broad_JJ shift_NN1 in_II client_NN1 spending_VVG away_II21 from_II22 "_" point_NN1 products_NN2 "_" and_CC toward_II integrated_JJ solutions_NN2 ,_, as_CSA companies_NN2 seek_VV0 higher_JJR levels_NN2 of_IO business_NN1 value_NN1 from_II their_APPGE IT_NN1 investments_NN2 ._. 
IBM_NP1 has_VHZ been_VBN able_JK to_TO deliver_VVI this_DD1 enhanced_JJ client_NN1 value_NN1 thanks_NN2 to_II its_APPGE industry_NN1 expertise_NN1 ,_, understanding_NN1 of_IO clients_NN2 '_GE businesses_NN2 and_CC the_AT breadth_NN1 and_CC depth_NN1 of_IO the_AT company_NN1 's_GE capabilities_NN2 ._. 
IBM_NP1 's_GE growth_NN1 initiatives_NN2 ,_, like_II its_APPGE strengthened_JJ capabilities_NN2 ,_, align_VV0 with_IW these_DD2 client_NN1 priorities_NN2 ._. 
These_DD2 initiatives_NN2 include_VV0 Smarter_JJR Planet_NN1 and_CC Industry_NN1 Frameworks_NN2 ,_, Growth_NN1 Markets_NN2 ,_, Business_NN1 Analytics_NN2 and_CC Cloud_NN1 Computing_NN1 ._. 
Each_DD1 initiative_NN1 represents_VVZ a_AT1 significant_JJ growth_NN1 opportunity_NN1 with_IW attractive_JJ profit_NN1 margins_NN2 for_IF IBM_NP1 ._. 
Smarter_JJR Planet_NN1 and_CC Industry_NN1 Frameworks_NN2 Smarter_JJR Planet_NN1 is_VBZ an_AT1 overarching_JJ strategy_NN1 that_CST highlights_VVZ IBM_NP1 's_VBZ differentiated_VVN capabilities_NN2 and_CC generates_VVZ broad-based_JJ demand_NN1 for_IF the_AT company_NN1 's_GE products_NN2 and_CC services_NN2 ._. 
Smarter_JJR Planet_NN1 encapsulates_VVZ IBM_NP1 's_GE view_NN1 of_IO enterprise_NN1 IT_NN1 's_VBZ next_MD major_JJ revolution_NN1 :_: the_AT instrumentation_NN1 and_CC integration_NN1 of_IO the_AT world_NN1 's_GE processes_NN2 and_CC infrastructures_NN2 --_NN1 from_II energy_NN1 grids_NN2 and_CC pipelines_NN2 to_TO supply_VVI chains_NN2 and_CC traffic_NN1 systems_NN2 ._. 
The_AT massive_JJ amount_NN1 of_IO data_NN these_DD2 systems_NN2 are_VBR generating_VVG can_VM now_RT be_VBI captured_VVN and_CC analyzed_VVN ._. 
This_DD1 infusion_NN1 of_IO intelligence_NN1 enables_VVZ more_DAR efficiency_NN1 ,_, productivity_NN1 and_CC responsiveness_NN1 ._. 
Clients_NN2 seeking_VVG these_DD2 "_" smart_JJ "_" solutions_NN2 value_NN1 IBM_NP1 's_GE deep_JJ industry_NN1 and_CC process_VV0 expertise_NN1 ,_, powerful_JJ back-end_JJ systems_NN2 and_CC data_NN analytics_NN2 ,_, complex_JJ systems_NN2 integration_NN1 capability_NN1 and_CC unique_JJ research_NN1 capacity_NN1 ._. 
IBM_NP1 's_GE Industry_NN1 Frameworks_NN2 create_VV0 a_AT1 flexible_JJ software_NN1 foundation_NN1 for_IF developing_VVG ,_, acquiring_VVG and_CC deploying_VVG smart_JJ industry_NN1 solutions_NN2 ._. 
Each_DD1 framework_NN1 supports_VVZ multiple_JJ solutions_NN2 ,_, enabling_VVG fast_RR ,_, efficient_JJ and_CC tailored_JJ capabilities_NN2 in_II31 support_II32 of_II33 clients_NN2 '_GE business_NN1 needs_NN2 ._. 
These_DD2 frameworks_NN2 represent_VV0 a_AT1 proven_JJ technique_NN1 for_IF the_AT company_NN1 to_TO engage_VVI with_IW its_APPGE clients_NN2 ,_, driving_VVG sustained_JJ growth_NN1 and_CC high_JJ business_NN1 value_NN1 ._. 
They_PPHS2 cover_VV0 a_AT1 wide_JJ variety_NN1 of_IO industries_NN2 and_CC domains_NN2 ,_, most_DAT of_IO which_DDQ are_VBR directly_RR tied_VVN to_II Smarter_JJR Planet_NN1 ._. 
Growth_NN1 Markets_NN2 The_AT company_NN1 has_VHZ benefited_VVN from_II its_APPGE investments_NN2 over_II the_AT past_JJ several_DA2 years_NNT2 in_II growth_NN1 markets_NN2 ._. 
The_AT focus_NN1 now_RT is_VBZ on_II geographic_JJ expansion_NN1 of_IO IBM_NP1 's_GE presence_NN1 ;_; on_II specific_JJ industry_NN1 verticals_NN2 of_IO the_AT highest_JJT impact_NN1 and_CC opportunity_NN1 ;_; on_II countries_NN2 '_GE build-out_NN1 of_IO infrastructure_NN1 aligned_VVN with_IW their_APPGE national_JJ agendas_NN2 ;_; and_CC on_II creating_VVG markets_NN2 and_CC new_JJ business_NN1 models_NN2 to_TO serve_VVI the_AT different_JJ requirements_NN2 that_CST exist_VV0 in_II these_DD2 emerging_JJ countries_NN2 ._. 
In_BCL21 order_BCL22 to_TO support_VVI this_DD1 growth_NN1 ,_, IBM_NP1 is_VBZ continuing_VVG to_TO invest_VVI significantly_RR in_II these_DD2 markets_NN2 to_TO expand_VVI capacity_NN1 and_CC develop_VVI talent_NN1 ._. 
At_II the_AT same_DA time_NNT1 ,_, IBM_NP1 is_VBZ expanding_JJ and_CC benefiting_VVG from_II large_JJ teams_NN2 of_IO talent_NN1 with_IW global_JJ missions_NN2 of_IO delivery_NN1 ._. 
The_AT company_NN1 continues_VVZ to_TO deepen_VVI its_APPGE research_NN1 and_CC development_NN1 (_( R_ZZ1 &D);_NULL teams_NN2 to_TO design_VVI for_IF the_AT unique_JJ challenges_NN2 and_CC rapid_JJ growth_NN1 facing_VVG these_DD2 markets_NN2 ._. 
Business_NN1 Analytics_NN2 and_CC Optimization_NN1 Business_NN1 optimization_NN1 through_II the_AT application_NN1 of_IO advanced_JJ analytics_NN1 is_VBZ emerging_JJ as_CSA another_DD1 major_JJ category_NN1 of_IO business_NN1 value_NN1 ._. 
It_PPH1 succeeds_VVZ earlier_JJR generations_NN2 of_IO back-office_JJ automation_NN1 ,_, basic_JJ enterprise_NN1 resource_NN1 planning_NN1 and_CC traditional_JJ business_NN1 intelligence_NN1 ._. 
Advanced_JJ analytics_NN2 allow_VV0 clients_NN2 to_TO see_VVI patterns_NN2 in_II data_NN they_PPHS2 could_VM not_XX see_VVI before_RT ,_, understand_VV0 their_APPGE exposure_NN1 to_TO risk_VVI and_CC predict_VVI the_AT outcomes_NN2 of_IO business_NN1 decisions_NN2 with_IW greater_JJR certainty_NN1 ._. 
IBM_NP1 's_GE approach_NN1 is_VBZ end-to-end_JJ ,_, providing_VVG cross-enterprise_NN1 as_II31 well_II32 as_II33 industry-based_JJ analytics_NN1 solutions_NN2 ._. 
IBM_NP1 has_VHZ established_VVN the_AT Business_NN1 Analytics_NN2 and_CC Optimization_NN1 practice_NN1 ,_, leveraging_VVG IBM_NP1 consulting_JJ capabilities_NN2 and_CC software_NN1 products_NN2 ,_, along_II21 with_II22 systems_NN2 and_CC research_NN1 assets_NN2 ._. 
IBM_NP1 's_GE breadth_NN1 of_IO expertise_NN1 uniquely_RR positions_VVZ the_AT company_NN1 for_IF revenue_NN1 and_CC profit_NN1 growth_NN1 ._. 
Cloud_NN1 Computing_NN1 "_" Cloud_NN1 "_" is_VBZ an_AT1 emerging_JJ consumption_NN1 and_CC delivery_NN1 model_NN1 for_IF many_DA2 IT-related_JJ services_NN2 ._. 
Clients_NN2 are_VBR attracted_VVN to_II its_APPGE improved_JJ economics_NN1 ,_, flexibility_NN1 and_CC user_NN1 experience_NN1 ._. 
Traditional_JJ enterprise_NN1 IT_NN1 will_VM increasingly_RR integrate_VVI with_IW these_DD2 new_JJ cloud_NN1 deployments_NN2 ,_, delivered_VVN as_CSA services_NN2 via_II the_AT Internet_NP1 (_( also_RR known_VVN as_II public_JJ clouds_NN2 )_) or_CC behind_II a_AT1 firewall_NN1 (_( private_JJ clouds_NN2 )_) ._. 
In_II discussions_NN2 with_IW enterprise_NN1 clients_NN2 ,_, most_DAT are_VBR initially_RR focused_VVN on_II private_JJ cloud_NN1 implementations_NN2 ,_, the_AT middle_JJ ground_NN1 between_II the_AT traditional_JJ enterprise_NN1 IT_NN1 and_CC public_JJ clouds_NN2 ._. 
IBM_NP1 is_VBZ helping_VVG clients_NN2 determine_VVI how_RRQ to_II leverage_NN1 cloud_NN1 computing_NN1 to_TO achieve_VVI business_NN1 advantage_NN1 ._. 
The_AT company_NN1 provides_VVZ a_AT1 full_JJ set_NN1 of_IO capabilities_NN2 ,_, from_II support_NN1 in_II designing_VVG and_CC implementing_VVG cloud_NN1 solutions_NN2 ,_, to_II services_NN2 for_IF running_VVG and_CC managing_VVG them_PPHO2 if_CS desired_VVN ._. 
IBM_NP1 is_VBZ applying_VVG its_APPGE deep_JJ experience_NN1 in_II critical_JJ areas_NN2 such_II21 as_II22 security_NN1 ,_, reliability_NN1 and_CC innovation_NN1 to_TO deliver_VVI differentiated_JJ value_NN1 ._. 
The_AT company_NN1 is_VBZ also_RR investing_VVG in_II new_JJ cloud_NN1 initiatives_NN2 tailored_VVN to_II particular_JJ industries_NN2 ,_, in_II31 conjunction_II32 with_II33 its_APPGE partners_NN2 and_CC clients_NN2 ,_, to_TO deliver_VVI cloud_NN1 business_NN1 services_NN2 directly_RR to_II the_AT market_NN1 ._. 
By_II providing_VVG deployment_NN1 choice_NN1 ,_, optimizing_VVG solutions_NN2 based_VVN on_II workload_NN1 characteristics_NN2 and_CC delivering_VVG complete_JJ service_NN1 management_NN1 capabilities_NN2 ,_, IBM_NP1 is_VBZ positioned_VVN as_II the_AT leading_JJ cloud_NN1 service_NN1 and_CC infrastructure_NN1 provider_NN1 for_IF enterprises_NN2 ._. 
Business_NN1 Segments_NN2 and_CC Capabilities_NN2 The_AT company_NN1 's_GE major_JJ operations_NN2 comprise_VV0 :_: a_AT1 Global_JJ Technology_NN1 Services_NN2 segment_NN1 ;_; a_AT1 Global_JJ Business_NN1 Services_NN2 segment_NN1 ;_; a_AT1 Software_NN1 segment_NN1 ;_; a_AT1 Systems_NN2 and_CC Technology_NN1 segment_NN1 ;_; and_CC a_AT1 Global_JJ Financing_NN1 segment_NN1 ._. 
Global_JJ Services_NN2 is_VBZ a_AT1 critical_JJ component_NN1 of_IO the_AT company_NN1 's_GE strategy_NN1 of_IO providing_VVG IT_NN1 infrastructure_NN1 and_CC business_NN1 insight_NN1 and_CC solutions_NN2 to_II clients_NN2 ._. 
While_CS solutions_NN2 often_RR include_VV0 industry-leading_JJ IBM_NP1 software_NN1 and_CC systems_NN2 ,_, other_JJ suppliers_NN2 '_GE products_NN2 are_VBR also_RR used_VVN if_CS a_AT1 client_NN1 solution_NN1 requires_VVZ it_PPH1 ._. 
Approximately_RR 60_MC percent_NNU of_IO external_JJ Global_JJ Services_NN2 segment_NN1 revenue_NN1 is_VBZ annuity-based_JJ ,_, coming_VVG primarily_RR from_II outsourcing_VVG ,_, maintenance_NN1 and_CC custom_NN1 application_NN1 management_NN1 services_NN2 arrangements_NN2 ._. 
The_AT Global_JJ Services_NN2 backlog_NN1 provides_VVZ a_AT1 solid_JJ revenue_NN1 base_NN1 entering_VVG each_DD1 year_NNT1 ._. 
Within_II Global_JJ Services_NN2 ,_, there_EX are_VBR two_MC reportable_JJ segments_NN2 :_: Global_JJ Technology_NN1 Services_NN2 and_CC Global_JJ Business_NN1 Services_NN2 ._. 
Global_JJ Technology_NN1 Services_NN2 (_( GTS_NP1 )_) primarily_RR provides_VVZ IT_NN1 infrastructure_NN1 services_NN2 and_CC business_NN1 process_NN1 services_NN2 ,_, delivering_VVG business_NN1 value_NN1 through_II the_AT company_NN1 's_GE global_JJ scale_NN1 ,_, standardization_NN1 and_CC automation_NN1 ._. 
GTS_NP1 Capabilities_NN2 Strategic_JJ Outsourcing_JJ Services_NN2 ._. 
Comprehensive_JJ IT_NN1 outsourcing_VVG services_NN2 dedicated_VVN to_II transforming_VVG clients_NN2 '_GE existing_JJ infrastructures_NN2 to_TO ensure_VVI better_JJR quality_NN1 ,_, cost_NN1 control_NN1 ,_, adaptability_NN1 ,_, security_NN1 and_CC compliance_NN1 ._. 
IBM_NP1 integrates_VVZ long-standing_JJ experience_NN1 in_II service_NN1 management_NN1 ,_, technology_NN1 and_CC industry_NN1 applications_NN2 with_IW new_JJ technologies_NN2 ,_, such_II21 as_II22 cloud_NN1 computing_NN1 and_CC virtualization_NN1 ,_, to_TO enable_VVI new_JJ capabilities_NN2 for_IF clients_NN2 ._. 
Business_NN1 Transformation_NN1 Outsourcing_VVG ._. 
A_AT1 range_NN1 of_IO offerings_NN2 from_II standardized_JJ processing_NN1 platforms_NN2 and_CC Business_NN1 Process_NN1 Outsourcing_VVG through_II transformational_JJ offerings_NN2 that_CST deliver_VV0 improved_JJ business_NN1 results_NN2 to_II clients_NN2 through_II the_AT strategic_JJ change_NN1 and/or_CC operation_NN1 of_IO the_AT client_NN1 's_GE business_NN1 processes_NN2 ,_, applications_NN2 and_CC infrastructure_NN1 ._. 
Integrated_JJ Technology_NN1 Services_NN2 ._. 
Project-based_JJ portfolio_NN1 of_IO services_NN2 that_CST enable_VV0 clients_NN2 to_TO optimize_VVI their_APPGE IT_NN1 environments_NN2 by_II driving_JJ efficiency_NN1 ,_, flexibility_NN1 and_CC productivity_NN1 ,_, while_CS reducing_VVG costs_NN2 ._. 
The_AT standardized_JJ portfolio_NN1 is_VBZ built_VVN around_II key_JJ assets_NN2 and_CC patented_JJ software_NN1 ,_, and_CC incorporates_VVZ best_JJT practices_NN2 and_CC proven_JJ methodologies_NN2 that_CST ensure_VV0 predictive_JJ quality_NN1 of_IO delivery_NN1 ,_, security_NN1 and_CC compliance_NN1 ._. 
Maintenance_NN1 ._. 
A_AT1 complete_JJ line_NN1 of_IO support_NN1 services_NN2 from_II product_NN1 maintenance_NN1 through_II solution_NN1 support_NN1 to_TO maintain_VVI and_CC improve_VVI the_AT availability_NN1 of_IO clients_NN2 '_GE IT_NN1 infrastructure_NN1 ._. 
The_AT GTS_NP1 outsourcing_VVG businesses_NN2 are_VBR supported_VVN by_II integrated_JJ worldwide_JJ delivery_NN1 organizations_NN2 :_: Integrated_JJ Technology_NN1 Delivery_NN1 (_( ITD_NP1 )_) is_VBZ responsible_JJ for_IF worldwide_JJ service_NN1 delivery_NN1 supporting_VVG the_AT Strategic_JJ Outsourcing_JJ business_NN1 ._. 
It_PPH1 manages_VVZ the_AT world_NN1 's_GE largest_JJT privately-owned_JJ IT_NN1 infrastructure_NN1 with_IW employees_NN2 in_RP over_RG 40_MC countries_NN2 ,_, supporting_VVG over_RG 450_MC data_NN centers_NN2 ._. 
ITD_NP1 operates_VVZ a_AT1 globally_RR integrated_JJ delivery_NN1 model_NN1 which_DDQ supports_VVZ regional_JJ client-facing_JJ teams_NN2 by_II utilizing_VVG a_AT1 global_JJ network_NN1 of_IO competencies_NN2 and_CC centers_NN2 ._. 
Each_DD1 competency_NN1 provides_VVZ industry-leading_NN1 ,_, standardized_VVD ,_, integrated_JJ tools_NN2 and_CC processes_NN2 ._. 
By_II leveraging_VVG IBM_NP1 's_GE global_JJ scale_NN1 ,_, skills_NN2 and_CC technology_NN1 which_DDQ is_VBZ combined_VVN with_IW the_AT innovation_NN1 from_II IBM_NP1 research_NN1 ,_, clients_NN2 gain_VV0 access_NN1 to_II leading_JJ edge_NN1 ,_, high-quality_JJ services_NN2 with_IW improved_JJ productivity_NN1 ,_, flexibility_NN1 and_CC cost_NN1 ._. 
Business_NN1 Process_NN1 Delivery_NN1 (_( BPD_NP1 )_) provides_VVZ highly_RR efficient_JJ ,_, world-class_JJ delivery_NN1 capabilities_NN2 in_II IBM_NP1 's_GE business_NN1 process_NN1 delivery_NN1 operations_NN2 ,_, which_DDQ include_VV0 Business_NN1 Transformation_NN1 Outsourcing_NP1 ,_, Business_NN1 Process_NN1 Outsourcing_VVG and_CC Business_NN1 Process_NN1 Services_NN2 ._. 
BPD_NP1 has_VHZ employees_NN2 and_CC delivery_NN1 centers_NN2 in_RP over_RG 40_MC countries_NN2 worldwide_RL ._. 
Global_JJ Business_NN1 Services_NN2 (_( GBS_NP2 )_) primarily_RR provides_VVZ professional_JJ services_NN2 and_CC application_NN1 outsourcing_VVG services_NN2 ,_, delivering_VVG business_NN1 value_NN1 and_CC innovation_NN1 to_II clients_NN2 through_II solutions_NN2 which_DDQ leverage_NN1 industry-_NN1 and_CC business-process_JJ expertise_NN1 ._. 
GBS_NP2 Capabilities_NN2 Consulting_VVG and_CC Systems_NN2 Integration_NN1 ._. 
Delivery_NN1 of_IO value_NN1 to_II clients_NN2 through_II consulting_JJ services_NN2 for_IF client-relationship_JJ management_NN1 ,_, financial_JJ management_NN1 ,_, human-capital_NN1 management_NN1 ,_, business_NN1 strategy_NN1 and_CC change_NN1 ,_, and_CC supply-chain_JJ management_NN1 ._. 
In_II 2009_MC ,_, the_AT company_NN1 announced_VVD the_AT creation_NN1 of_IO a_AT1 new_JJ consulting_JJ service_NN1 line_NN1 dedicated_VVN to_II the_AT market_NN1 for_IF advanced_JJ business_NN1 analytics_NN2 and_CC business_NN1 optimization_NN1 ._. 
Application_NN1 Management_NN1 Services_NN2 ._. 
Application_NN1 development_NN1 ,_, management_NN1 ,_, maintenance_NN1 and_CC support_VV0 services_NN2 for_IF packaged_JJ software_NN1 ,_, as_II31 well_II32 as_II33 custom_NN1 and_CC legacy_NN1 applications_NN2 ._. 
Value_NN1 is_VBZ delivered_VVN through_II the_AT company_NN1 's_GE global_JJ resource_NN1 capabilities_NN2 ,_, industry_NN1 knowledge_NN1 and_CC the_AT standardization_NN1 and_CC automation_NN1 of_IO application_NN1 development_NN1 ._. 
Software_NN1 consists_VVZ primarily_RR of_IO middleware_NN1 and_CC operating_NN1 systems_NN2 software_NN1 ._. 
Middleware_NN1 software_NN1 enables_VVZ clients_NN2 to_TO integrate_VVI systems_NN2 ,_, processes_NN2 and_CC applications_NN2 across_II a_AT1 standard_JJ software_NN1 platform_NN1 ._. 
IBM_NP1 middleware_NN1 is_VBZ designed_VVN on_II open_JJ standards_NN2 ,_, making_VVG it_PPH1 easier_JJR to_TO integrate_VVI disparate_JJ business_NN1 applications_NN2 ,_, developed_VVN by_II different_JJ methods_NN2 and_CC implemented_VVN at_II different_JJ times_NNT2 ._. 
Operating_NN1 systems_NN2 are_VBR the_AT software_NN1 engines_NN2 that_CST run_VV0 computers_NN2 ._. 
Approximately_RR two-thirds_MF of_IO external_JJ software_NN1 segment_NN1 revenue_NN1 is_VBZ annuity-based_JJ ,_, coming_VVG from_II recurring_JJ license_NN1 charges_NN2 and_CC ongoing_JJ subscription_NN1 and_CC support_VV0 from_II one-time_JJ charge_NN1 (_( OTC_NP1 )_) arrangements_NN2 ._. 
The_AT remaining_JJ one-third_MF relates_VVZ to_II OTC_NP1 arrangements_NN2 in_II which_DDQ clients_NN2 pay_VV0 one_PN1 ,_, up-front_RR payment_NN1 for_IF a_AT1 perpetual_JJ license_NN1 ._. 
Typically_RR ,_, arrangements_NN2 for_IF the_AT sale_NN1 of_IO OTC_NP1 software_NN1 include_VV0 one_MC1 year_NNT1 of_IO subscription_NN1 and_CC support_NN1 ._. 
Clients_NN2 can_VM also_RR purchase_VVI ongoing_JJ subscription_NN1 and_CC support_VVI after_II the_AT first_MD year_NNT1 ,_, which_DDQ includes_VVZ product_NN1 upgrades_NN2 and_CC technical_JJ support_NN1 ._. 
Information_NN1 Management_NN1 Software_NN1 ._. 
Enables_VVZ clients_NN2 to_TO integrate_VVI ,_, manage_VV0 and_CC use_VVI their_APPGE information_NN1 to_TO gain_VVI business_NN1 value_NN1 and_CC improve_VVI their_APPGE outcomes_NN2 ._. 
Solutions_NN2 include_VV0 advanced_JJ database_NN1 management_NN1 ,_, enterprise_NN1 content_NN1 management_NN1 ,_, information_NN1 integration_NN1 ,_, data_NN warehousing_NN1 ,_, business_NN1 analytics_NN2 and_CC intelligence_NN1 ,_, performance_NN1 management_NN1 and_CC predictive_JJ analytics_NN2 ._. 
Tivoli_NP1 Software_NN1 ._. 
Helps_VVZ clients_NN2 manage_VVI their_APPGE technology_NN1 and_CC business_NN1 assets_NN2 by_II providing_VVG visibility_NN1 ,_, control_NN1 and_CC automation_NN1 across_II their_APPGE organizations_NN2 ._. 
With_IW solutions_NN2 for_IF identity_NN1 management_NN1 ,_, data_NN security_NN1 ,_, storage_NN1 management_NN1 and_CC the_AT ability_NN1 to_TO provide_VVI automation_NN1 and_CC provisioning_NN1 of_IO the_AT datacenter_JJR ,_, Tivoli_NP1 helps_NN2 build_VVI the_AT infrastructure_NN1 needed_VVD to_TO make_VVI the_AT world_NN1 's_GE systems_NN2 --_NN1 from_II transportation_NN1 to_II water_NN1 ,_, energy_NN1 and_CC telecommunications_NN2 --_JJ run_NN1 smarter_JJR ._. 
Lotus_NN1 Software_NN1 ._. 
Enables_VVZ businesses_NN2 to_TO connect_VVI people_NN and_CC processes_NN2 for_IF more_RGR effective_JJ communication_NN1 and_CC increased_JJ productivity_NN1 through_II collaboration_NN1 ,_, messaging_VVG and_CC social_JJ networking_NN1 software_NN1 ._. 
By_II remaining_VVG at_II the_AT forefront_NN1 of_IO collaboration_NN1 tools_NN2 ,_, Lotus_NN1 helps_VVZ organizations_NN2 reap_VVI the_AT benefits_NN2 of_IO social_JJ networking_NN1 and_CC other_JJ Web_NN1 2.0_MC modalities_NN2 ._. 
Rational_JJ Software_NN1 ._. 
Supports_NN2 software_NN1 development_NN1 for_IF both_DB2 IT_NN1 and_CC embedded_JJ system_NN1 solutions_NN2 with_IW a_AT1 suite_NN1 of_IO Application_NN1 Lifecycle_NN1 Management_NN1 products_NN2 ._. 
Jazz_NN1 ,_, Rational_JJ 's_GE technology_NN1 platform_NN1 ,_, transforms_VVZ the_AT way_NN1 people_NN work_VV0 together_RL to_TO build_VVI software_NN1 ,_, making_VVG software_NN1 delivery_NN1 more_RGR collaborative_JJ ,_, productive_JJ and_CC transparent_JJ ._. 
Operating_NN1 Systems_NN2 ._. 
Software_NN1 that_CST manages_VVZ the_AT fundamental_JJ processes_NN2 that_CST make_VV0 computers_NN2 run_VVI ._. 
Systems_NN2 and_CC Technology_NN1 provides_VVZ clients_NN2 with_IW business_NN1 solutions_NN2 requiring_VVG advanced_JJ computing_NN1 power_NN1 and_CC storage_NN1 capabilities_NN2 ._. 
Approximately_RR 55_MC percent_NNU of_IO Systems_NN2 and_CC Technology_NN1 's_GE server_NN1 and_CC storage_NN1 sales_NN transactions_NN2 are_VBR through_II the_AT company_NN1 's_GE business_NN1 partners_NN2 ;_; approximately_RR 45_MC percent_NNU are_VBR direct_JJ to_II end-user_NN1 clients_NN2 ._. 
In_RR21 addition_RR22 ,_, Systems_NN2 and_CC Technology_NN1 provides_VVZ leading_JJ semiconductor_NN1 technology_NN1 ,_, products_NN2 and_CC packaging_NN1 solutions_NN2 to_II clients_NN2 and_CC for_IF IBM_NP1 's_GE own_DA advanced_JJ technology_NN1 needs_NN2 ._. 
Systems_NN2 and_CC Technology_NN1 Capabilities_NN2 Systems_NN2 ._. 
A_AT1 range_NN1 of_IO general_JJ purpose_NN1 and_CC integrated_JJ systems_NN2 designed_VVN and_CC optimized_VVN for_IF specific_JJ business_NN1 ,_, public_JJ and_CC scientific_JJ computing_NN1 needs_NN2 ._. 
These_DD2 systems_NN2 --_JJ System_NN1 z_ZZ1 ,_, converged_VVD System_NN1 p_ZZ1 and_CC System_NN1 x_ZZ1 --_JJ are_VBR typically_RR the_AT core_NN1 technology_NN1 in_II data_NN centers_NN2 that_CST provide_VV0 required_JJ infrastructure_NN1 for_IF business_NN1 and_CC institutions_NN2 ._. 
Also_RR ,_, these_DD2 systems_NN2 form_VV0 the_AT foundation_NN1 for_IF IBM_NP1 's_GE integrated_JJ offerings_NN2 ,_, such_II21 as_II22 IBM_NP1 Smart_NP1 Business_NN1 Storage_NN1 Cloud_NN1 ,_, IBM_NP1 Smart_NP1 Analytics_NP1 Cloud_NN1 ,_, IBM_NP1 Smart_NP1 Analytics_NP1 System_NN1 and_CC IBM_NP1 CloudBurst_NP1 ._. 
IBM_NP1 servers_NN2 use_VV0 both_RR IBM_NP1 and_CC non-IBM_NP1 microprocessor_NN1 technology_NN1 and_CC operating_NN1 systems_NN2 ._. 
All_DB IBM_NP1 servers_NN2 run_VV0 Linux_NP1 ,_, a_AT1 key_JJ open-source_JJ operating_NN1 system_NN1 ._. 
Storage_NN1 ._. 
IBM_NP1 provides_VVZ data_NN storage_NN1 products_NN2 and_CC solutions_NN2 that_CST allow_VV0 clients_NN2 to_TO retain_VVI and_CC manage_VVI rapidly_RR growing_JJ ,_, complex_JJ volumes_NN2 of_IO digital_JJ information_NN1 ._. 
